Kaansya Sangam

Returns

You have 10 days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In its original packaging.
• Accompanied by the receipt or proof of purchase.

Non-returnable items

Please note, custom-made or personalized items are not eligible for return unless they are defective. Sale items are also considered final sale and cannot be returned.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

We only exchange goods if they are defective or damaged. If you need to exchange an item for the same item, send us an email at manzarr.umeed@gmail.com .

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at: Email: manzarr.umeed@gmail.com

Manzarr is committed to delivering your jewelry safely and efficiently. Below, you'll find details on our shipping practices, including methods, packaging, and costs.

Shipping Methods

We offer the following shipping options to ensure you receive your items in a way that suits your needs:

• Standard Shipping: Delivered within 7-10 business days.
• Expedited Shipping: Delivered within 3-4 business days.

Tracking information will be provided via email once your order has shipped.

Packaging

Your jewelry will arrive in secure, eco-friendly packaging designed to protect your purchase during transit and minimize environmental impact. 

Shipping Costs

Shipping costs are calculated based on the shipping method chosen, the weight of the package, and the destination.

International shipping is available to select countries and the shipping cost will vary based on the destination. Please note that customs duties and additional fees may apply depending on your country's regulations.

Additional Information

• Processing Times: Orders are typically processed within 1-2 business days. During peak periods, processing times may extend due to higher volume.
• International Shipping: Please be aware that international shipments may be subject to customs inspections and duty fees, which are the responsibility of the recipient.
• Packaging Options: If you are purchasing a gift, you may select our gift-wrapping option for an additional charge at checkout.

Contact Us

For any queries regarding our shipping policy or to track your order, please contact us at: manzarr.umeed@gmail.com